Hi, guys. There are two things I want to discuss. First, it is 220.127.116.11 c). The quality manual shall include "the organization`s processes and their sequence and interactions (inputs and outputs), including type and extent of control of any outsourced processes;" I am totally good with the first half of this bullet, however with the second half, I feel something strange. Have you guys included the whole "type and extent" thing in your quality manual? I think a reference to it may be much better, since you can not describe this "type and extent" thing in a few words. At least, that is my idea. Second, it is about something in 18.104.22.168. "Documented information retained as evidence of conformity shall be protected from unintended alterations." Then what about the INTENDED alternations which aims at FOOLING the customers and other interested parties? Beacause the stardard thought we were all good people who wouldn`t do such thing? If so, sometimes, I did fail it. (I must confess here) Looking forwards to your inputs.