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Interested party ... CB as well ?

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by Somashekar, Aug 13, 2015.

  1. Somashekar

    Somashekar Moderator Staff Member

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    The FDIS (14001 included) talks about the interested parties in understanding needs and expectations. In line with this and in line with what the 14k FDIS defines as interested party ....
    [person or organization that can affect, be affected by, or perceive itself to be affected by a
    decision or activity]
    [Note 1 to entry: To “perceive itself to be affected” means the perception has been made known to the organization.]
    [EXAMPLE Customers, communities, suppliers, regulators, non-governmental organizations, investors and employees.]
    .
    ..
    ... How do you consider the CB when you consider certification ?
    Is the CB in this case the Interested party.
    They will be interested to certify you for the system establishment nevertheless. They will certainly have their interpretations to the requirements nevertheless ..
     
  2. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Yes, a CB (should be) is an interested party - they represent the customer of the certified organization - in much the same way as a Supplier Quality person would have audited and "approved" that supplier. I'm not sure they have their "interpretations", but of course some auditors do have their biases (that's NOT the CB, but it IS their problem to deal with). One CB I have heard makes it a requirement to do at least one internal audit a year, but that's not an interpretation - it's a contractual requirement.
     
    Jennifer Kirley and Somashekar like this.
  3. Quintus Abbott III

    Quintus Abbott III New Member

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    We included our CB as an interested party. After all, we, like most, have customers that require certification. The CB plays a vital role in that process.
     
  4. Claes Gefvenberg

    Claes Gefvenberg Moderator Staff Member

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    I agree. The CB should certainly be on the list, for the reasons already mentioned.
     
  5. Jennifer Kirley

    Jennifer Kirley Moderator Staff Member

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    I agree that CB should be an interested party. These organizations can have unique requirements such as how the certification symbol is to be used.
     

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