Hi, I have a question on how to handle this document control issues. We have document control issues. I've done training, we have procedures, we've had countless NCR's, I've literally audited people's computers, and I don't know how to handle this anymore. It is quite honestly, one of the most frustrating things since it seems so damn simple. During my first production internal audit of the year I found that when the designers send down a new drawing (model) to our programmers, they didn't get rid of the older version of the model. This is standard procedure, if you check other job files, it is not this way, they are organized properly and consistently, but alas the one I was auditing, this was what I found. What is insanely frustrating is that everyone should know what document control is. The designers especially should know what document control is. We had one of our NCR's from our recent transition audit for document control. I just don't know what the next step is. How do I do an NCR and close it properly when the root cause literally seems like "this person is lazy".