Hello ALL! We are in the very early stages of writing up our QA policy. As I understand, one should write a policy that is very lean and flexible, while meeting all the requirements of the companies needs as compared to the ISO requirements. Risk Assessments much be very different between a 2 man machine shop and Ford Motor Company. So, you are supposed to write a policy that fits your companies operations instead of trying to whittle down what a large company might have for a policy. Anyway, my question is do ALL of the companies activities have to fall under our QA program? As per ISO 9000 and AS 9100. (we are going for both out the gate) In our case we are a small machine shop with existing customers and we also do work that is not "Machine shop" work. Such as we help rebuild old cars, and car subsystems, etc. I do not want to have to included our "Other" work in our QA program. For example if I run to Home Depot to buy a strip of metal I do not want to have to do our standard "receiving inspection" as if we were making aircraft parts. I might be using the phrase "do not want" too much. I should say I want our program to have flexibility. I was thinking something like: Scope of the Quality Assurance Program 2.2.1 Scope Statement Based on an analysis of the above issues of concern, interests of stakeholders, and in consideration of its products and services, USA MACHINE has determined the scope of the management system as follows: Although USA Machine operates in the four markets listed above (see 2.0) the scope of this Quality Assurance Program and any certifications there of shall be limited to: Contract Manufacturing 2.2.2 Facilities Within the Scope The Quality Assurance Program applies to all Contract Manufacturing Services located at: 100 Main St. Any Town NJ USA Phone: 201-XXXXXXX www.XXXXXXX.com2.2.3 Permissible Exclusions These statements are made to aid in the audit and certification process by providing a clear line of delineation between customers of USA MACHINE which require Certification and those that don't. Or in other words customers and projects that will not be part of the QA program. As it would be financially and practically unreasonable to include all of USA Machine's efforts within the scope of the QA program. · The company claims no exclusions from the ISO 9001 standard, however some additional clarity is provided. As already prescribed in the scope statement above (see 2.2.1) in which the QA Program and any certifications their of shall be limited to Contract Manufacturing. The following provides additional information and examples of how and why the QA Program is not applicable to all efforts of USA Machine. · All products and services shall be by default NOT be included in USA MACHINE's Quality Assurance Program. The 2 Methods of inclusion are: 1) As determined or required by the customer. 2) As determined by the Director of QA. Examples of inclusions are, but limited to: · ALL Aerospace and medical device components. Examples of exclusion are, but not limited to: · USA Machine may restore a antique automobile. Unless the customer needs or desires to have their project included in the USA MACHINE QA program, it would by default NOT be included. · USA Machine may remodel, maintain or expand its infrastructure. Systems such a HVAC, lighting, etc, may or may not be the property of USA MACHINE. Such infrastructure work would be excluded from the USA MACHINE QA Program by default. IG When moving a window within our production facility, it would not be necessary to included this project in the USA MACHINE QA Program. · USA Machine may design and build a custom race car part. This part may be made on equipment and systems which ARE included in the USA MACHINE QA program. IG CNC Machines and Inspection Equipment. It is NOT a requirement of the USA MACHINE QA Program that ALL production equipment and systems be used solely for projects which are governed by the USA MACHINE QA Program. · USA Machine's proprietary designs, products and services, shall by default NOT be included in the USA MACHINE QA Program. IG USA MACHINE builds and sells Camera accessories at the time of this draft. the Director of QA shall decided at any time to include or exclude the production of same from the USA MACHINE QA Program. This is consistent with the USA MACHINE QA Program permissible exclusions, as USA MACHINE is the customer. · IG USA MACHINE performs CNC programming consulting services at the time of this draft. These services are by default NOT included in the USA MACHINE QA Program.