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department restructuring

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by Qbot123, Aug 3, 2021.

  1. Qbot123

    Qbot123 Member

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    Hi
    We have our first surveillance inspection soon. We have just had some major restructuring/redundancies announced which once completed will result in change of scope and having to redefine our processes. However none of this will have been completed prior to the surveillance inspection.
    Would you inform the inspector of this prior to the inspection, or shall we wait and discuss it when he is here?
     
  2. Andy Nichols

    Andy Nichols Moderator Staff Member

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    You should inform your Certification Body (btw it's not an "inspection" - it's an audit). The reason you want to do that is because the audit time allocation is based on headcount and, if yours has been reduced, you will pay for more time than needed (potentially). Also, no-one likes surprises and the CB should inform the auditor (not inspector) what has happened. It's important that you inform them of a change of "scope" too. Is that what actually happened? Some parts of the Quality Management System are no longer performed, with the downsizing? You can also ask for a delay (if this isn't your first surveillance) to allow the "dust to settle".
     
    Last edited: Aug 3, 2021
    John C. Abnet likes this.