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Customer Notification

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by Diego_99atv, Dec 1, 2020.

  1. Diego_99atv

    Diego_99atv Member

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    Hello

    Hope you can help me:

    We are certified on ISO 9001:2015, one of our customers have send us an official notification of "Bussines in hold".

    Do you know if we must nbotify to our Certifying body?

    Is there any rule on ISO 9001:2015?


    Thank you!
     
    Diego_99atv, Dec 1, 2020
    #1
  2. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Nothing. It's of no consequence to ISO 9001
     
    Andy Nichols, Dec 1, 2020
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    John C. Abnet and Diego_99atv like this.
  3. Diego_99atv

    Diego_99atv Member

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    Thank you Andy!!
     
    Diego_99atv, Dec 1, 2020
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    Andy Nichols likes this.