Hi guys. Here is something strange I found in sub cl. 8.1. First, I have noticed that in the beginning of this clause, it said that "The organization shall plan, implement and control the processes (see 4.4) needed to meet the requirements for the provision of products and services, and to implement the actions determined in Clause 6." It indicates that meet the requirements of the provision of products and services is the focus, and the processes are the tools to make this happen. However, with regards to the objects of the CRITERIA and RESOURCES, there is a strange thing. - In the bullet b) the organization should "establishing the criteria for 1) the process 2) the acceptance of the products and services". Here as for criteria, it involves the process and the product & services. - In the bullet c) the organization should "determining the resources needed to achieve conformity to the product and services requirements;". Here as for resouces, there is only presence of the products and services. I wonder why this difference happened. If we need to determine the criteria for the process, why there is nothing about the resources which the control of the processes needs in the bullet c)? Please help me on this matter. Thanks.