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An organization must follow its own procedures

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by Phil Scott, Nov 6, 2018.

  1. Neo113016

    Neo113016 Member

    Jul 9, 2018
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    I agree with Andy on this one.

    @Phil Scott, there will be a lot of instances that an established procedure may not be followed step by step but as long as the intended output of the QMS are achieved then you have no problem. Ideally, auditors are focused on the results and not on the procedures of the organization.

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