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7.2.2 Competence - on-the-job training

Discussion in 'IATF 16949:2016 - Automotive Quality Systems' started by Diego_99atv, Sep 9, 2020.

  1. Diego_99atv

    Diego_99atv Member

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    Hello

    Does any one can tell me how can i provide evidence of this point 7.2.2 Competence - on-the-job training

    **
    The organization shall provide on-the-job training (which shall include customer requirements training) for personnel in any new or modified responsibilities affecting conformity to quality requirements, internal requirements, regulatory or legislative requirements; this shall include contract or agency personnel. The level of detail required for on-the-job training shall be commensurate with the level of education the personnel possess and the complexity of the task(s) they are required to perform for their daily work. Persons whose work can affect quality shall be informed about the consequences of nonconformity to customer requirements.

    **


    all the people that is working on the company should be trained on costumer specific requirments? Including all the operators?


    we are working to get certified on IATF.


    Thank you
     
  2. qmr1976

    qmr1976 Active Member

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    From an operator standpoint, they just need to be informed of how they have an affect on the customer requirements. Do they produce a part/product that has critical characteristics that have to be monitored? Anyone who has a direct affect on the quality of the part needs to informed of anything critical to the form, fit and function of the part. As far as OJT, this can be captured in many different ways. We have strayed away from paper documentation and transitioned to a training app that documents where they are trained and the current knowledge level for said training.
     
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  3. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Competency is competency - it's not limited to one type of training. It looks to me that you're over thinking this. You define what people are supposed to be able to do, you give them what they need, in terms of training, awareness and experience and you test them to demonstrate that it "went in". Simple.
     
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