Hi Everyone, Sorry in advance for the long post! I have recently been tasked with learning ISO, becoming our new Quality Manager and preparing us for the new 9001:2015 standard. One question I have is regarding 18.104.22.168 Measurement Traceability. Our organization (17 Branches across Canada) uses tape measures every day to measure and make cuts on conveyor belts. The standard width tolerances are as follows; Length tolerances are much greater. Industry Standard HD Conveyor Belt Width Tolerances: up to 24" wide = 1/4" 24-36" wide = 3/8" 36 and greater = +/- 1%. This is our current tape measure calibration/maintenance procedure: Tape Measures (2 years calibration) The Master tape must be a Lufkin or Stanley brand, 25/26” (calibrated from manufacturer) All working tapes must be verified against a calibrated Master before labeling and released for use. Each tape will be marked or tagged with the “use by” date (in service date + 2 years). Keep Master tape receipt as proof of calibration. Because the standard tolerances of 99% of tapes are less than our standard tolerances for the product we are cutting, the entire tape measure maintenance procedure is not adding any value, and we are needlessly throwing away tapes that are not used often. Here are my proposals with evidence from the standard: 1. If it’s possible can I exempt tapes from 22.214.171.124 in section 4.3? 2. If we can’t, then does my procedure below meets requirements? 3. If my procedure still does not meet the requirements then we will have to continue with the way we are doing it now. Is there a better way? Sample Tape Measure Maintenance Procedure: Technician will check tape measures before use. They will check the tape for the following; · Metal tab is present · Printed measurements are legible · Tape is not kinked or bent. If tape does not meet the above requirements, it will be destroyed or marked as N/C and cannot be used. Technician will record results on QF 25 (Checkboxes provided with Y/N to the criteria above) Note: The play in Metal tab is not a required to be checked for accuracy because the potential movement between the metal end is less than industry standard tolerances. (As per the National NIBA/DIN/ARMP industry standards.) Evidence for exempting tapes: Annex A: A.5 Applicability This International Standard does not refer to “exclusions” in relation to the applicability of its requirements to the organization’s quality management system. However, an organization can review the applicability of requirements due to the size or complexity of the organization, the management model it adopts, the range of the organization’s activities and the nature of the risks and opportunities it encounters. The requirements for applicability are addressed in 4.3, which defines conditions under which an organization can decide that a requirement cannot be applied to any of the processes within the scope of its quality management system. The organization can only decide that a requirement is not applicable if its decision will not result in failure to achieve conformity of products and services. 4.3 Determining the scope of the quality management system The organization shall determine the boundaries and applicability of the quality management system to establish its scope. When determining this scope, the organization shall consider: a) the external and internal issues referred to in 4.1; b) the requirements of relevant interested parties referred to in 4.2; c) the products and services of the organization. The organization shall apply all the requirements of this International Standard if they are applicable within the determined scope of its quality management system. The scope of the organization’s quality management system shall be available and be maintained as documented information. The scope shall state the types of products and services covered, and provide justification for any requirement of this International Standard that the organization determines is not applicable to the scope of its quality management system. Conformity to this International Standard may only be claimed if the requirements determined as not being applicable do not affect the organization’s ability or responsibility to ensure the conformity of its products and services and the enhancement of customer satisfaction. My Notes: Could I list tape measures as an exclusion to 126.96.36.199 in 4.3? Evidence for my process if we cannot exempt tapes: 188.8.131.52 Measurement traceability When measurement traceability is a requirement, or is considered by the organization to be an essential part of providing confidence in the validity of measurement results, measuring equipment shall be: My Notes: Measurement traceability is not a requirement for our business, so we are exempt from that, however I do not think we are exempt from providing confidence in the validly of measurement results. I.E. if we say a belt is 36 (+/-)1/4” wide, how can we confidently prove that? So I think if we are going to provide confidence to our customers that we are sending the correct product, then we must include tapes in the program. a) calibrated or verified, or both, at specified intervals, or prior to use, against measurement standards traceable to international or national measurement standards; when no such standards exist, the basis used for calibration or verification shall be retained as documented information; My Notes: For tape measures we can verify them prior to each use, but if they have to conform to international or national standards, chances are they will require measurement of the tip movement/ length verification. As far as I can tell, the use of the word “standards” does not mean industry standards. It means calibration standards that do not take into account the tolerances of the product. Can I get around this by using our own standard. It looks like a grey area. b) identified in order to determine their status; My Notes: Can I generalize here. I.E. all tapes (identification) in service are fit for use unless a technician deems them unfit before use as per verification guidelines. (Status) c) safeguarded from adjustments, damage or deterioration that would invalidate the calibration status and subsequent measurement results. The organization shall determine if the validity of previous measurement results has been adversely affected when measuring equipment is found to be unfit for its intended purpose, and shall take appropriate action as necessary. My Notes: Throw out the tape or mark as N/C if found to be damaged. Let me know your thoughts. Thanks!