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4.4.1 b) determine the sequence and interaction of these processes

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by The PPAP Assassin, Jan 2, 2018.

  1. The PPAP Assassin

    The PPAP Assassin Active Member

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    Quick question:

    Have we already satisfied this requirement under (4.4 QMS and it's processes) if we have existing procedures for each process that defines their sequences and interactions?

    Or, do I need to make a process flow diagram, or some kind of process interaction map or chart?

    Thanks!
     
  2. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Kinda difficult to tell, unless you could "share" and example. You can accomplish meeting this from both methods - which one suits best?
     
    John C. Abnet likes this.
  3. Qualmx

    Qualmx Well-Known Member

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    If in your existing procedures, you show all the processes, is ok,if they are shown separated, you need a general process map.
     
  4. The PPAP Assassin

    The PPAP Assassin Active Member

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    Thanks for the reply Andy.

    For instance, our "Cut-To-Length" procedure for our 48" and 72" CTL machines is named "Cut-To-Length Process"

    This procedure is a step by step guide which contains what the objective is, who is responsible, and the general "start to finish" process.

    There is also 3 other procedure for this process.

    1.) 72" CTL Set-Up (which is more of a work instruction..) & 48" CTL Set-Up (again, more of a work instruction)
    2.) "Cut-To-Length Inspection Procedure" (which details more elaborate requirements/ inspection criteria.. intervals, frequencies, etc..)

    I have already created a really nice process flow diagram, but only for our slitting line.. Was thinking of doing one for each process here.. Wouldn't really take too much time, but in a matter of "are we meeting the requirements for 4.1.1. b), do our procedures already satisfy them?

    Thanks again
     
  5. Andy Nichols

    Andy Nichols Moderator Staff Member

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    I'm usually looking at this from 15,000 ft. As a consultant, this is where the leadership "see" (recognize) their process(es) and how they interact. In 20 years of doing this, I've found the most value in defining the "sequence and interaction of the processes" is the light bulbs going on in their heads about why many problems are caused - for example quoting a client without fully understanding the delivery times/volumes involved - stems from this lack of understanding. 30,000 feis too high. 15,000 feet get their juices flowing...
     
  6. tony s

    tony s Well-Known Member

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    Determining the sequence and interaction of the processes can be viewed at different levels. For examples:
    At system level: upload_2018-1-5_18-18-7.png
    At process level: upload_2018-1-5_18-18-44.png
    At procedure level: upload_2018-1-5_18-19-35.png
     

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