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  1. Suraiya Ramkissoon
    Thread

    How do you know if you can be certified to an ISO Standard>

    Hi guys, This may be a silly question, but I'd like some clarity (not sure if this is the right forum, apologies if it is not). How do you know...
    Thread by: Suraiya Ramkissoon, Nov 26, 2019, 4 replies, in forum: Supplier Quality, Audits & Other Supplier Issues
  2. Suraiya Ramkissoon
    Post

    IAFT-16949 or ISO 9001

    noted, thanks for the feedback guys.
    Post by: Suraiya Ramkissoon, Oct 3, 2019 in forum: IATF 16949:2016 - Automotive Quality Systems
  3. Suraiya Ramkissoon
    Post

    IAFT-16949 or ISO 9001

    thanks for clearing that up. So therefore ISO 9001 is the most suitable standard for a dealership?
    Post by: Suraiya Ramkissoon, Oct 2, 2019 in forum: IATF 16949:2016 - Automotive Quality Systems
  4. Suraiya Ramkissoon
    Thread

    IAFT-16949 or ISO 9001

    Hi Everyone, I have been working with a dealership and distribution company for about a year to establish, implement and gain ISO 9001:2015...
    Thread by: Suraiya Ramkissoon, Oct 2, 2019, 5 replies, in forum: IATF 16949:2016 - Automotive Quality Systems
  5. Suraiya Ramkissoon
    Post

    Non Conformance And Corrective Action

    I've had to issue a similar internal audit NC... Facilitated the 5 Whys root cause with the HOD and we came up with "lack of familiarity" as the...
    Post by: Suraiya Ramkissoon, Jul 15, 2019 in forum: ISO 9001:2015 - Quality Management Systems
  6. Suraiya Ramkissoon
    Post

    Unmet objective - is it a nonconformity?

    We don't wait for internal audits either... it is monitored monthly and NCs are automatically issued when the KPI is not met for 3 consecutive...
    Post by: Suraiya Ramkissoon, Jul 15, 2019 in forum: ISO 9001:2015 - Quality Management Systems
  7. Suraiya Ramkissoon
    Post

    Unmet objective - is it a nonconformity?

    We don't wait for management reviews to issue non conformances... I dont follow your response...
    Post by: Suraiya Ramkissoon, Jul 11, 2019 in forum: ISO 9001:2015 - Quality Management Systems
  8. Suraiya Ramkissoon
    Post

    Unmet objective - is it a nonconformity?

    my two cents on the topic.... Internally: I have kept the Quality Manual and included under Clause 6 that my company issues Non-conformance if...
    Post by: Suraiya Ramkissoon, Jul 9, 2019 in forum: ISO 9001:2015 - Quality Management Systems
  9. Suraiya Ramkissoon
    Post

    Clause 9.3.2, a), 3) process performance and conformity of products and services

    Thanks for the feedback guys, I've already addressed process performance and conformity of products and services in other parts of the management...
    Post by: Suraiya Ramkissoon, Jun 24, 2019 in forum: ISO 9001:2015 - Quality Management Systems
  10. Suraiya Ramkissoon
    Post

    Not all inputs covered in Management Review - NC?

    I think it depends on frequency of the management review. e.g. if over the course of one year there isn't evidence to support all the inputs being...
    Post by: Suraiya Ramkissoon, Jun 24, 2019 in forum: ISO 9001:2015 - Quality Management Systems
  11. Suraiya Ramkissoon
    Thread

    Clause 9.3.2, a), 3) process performance and conformity of products and services

    Hi Everyone, I have my first Management Review next week. Currently preparing the report (I'm suggesting we do our review quarterly). We are a...
    Thread by: Suraiya Ramkissoon, Jun 21, 2019, 7 replies, in forum: ISO 9001:2015 - Quality Management Systems
  12. Suraiya Ramkissoon
    Post

    Calibration (Internal V. External)- Clause 7.1.5.2

    @John C. Abnet @tony s thanks for the feedback.
    Post by: Suraiya Ramkissoon, Jun 20, 2019 in forum: ISO 9001:2015 - Quality Management Systems
  13. Suraiya Ramkissoon
    Post

    Calibration (Internal V. External)- Clause 7.1.5.2

    thanks! that actually reminds me, I think I need to justify exclusion of 8.5.1.(f) as we do not design. I already noted 8.3 to be excluded.
    Post by: Suraiya Ramkissoon, Jun 18, 2019 in forum: ISO 9001:2015 - Quality Management Systems
  14. Suraiya Ramkissoon
    Post

    Stage 2 Audit

    it depends on the certification body, in my experience, the responses to minor non-conformances need to be accepted before the certificate is issued.
    Post by: Suraiya Ramkissoon, Jun 18, 2019 in forum: ISO 9001:2015 - Quality Management Systems
  15. Suraiya Ramkissoon
    Post

    Calibration (Internal V. External)- Clause 7.1.5.2

    Thanks for the feedback everyone, I'll pitch the questions out to the management team so we can decide on a way forward.
    Post by: Suraiya Ramkissoon, Jun 12, 2019 in forum: ISO 9001:2015 - Quality Management Systems
  16. Suraiya Ramkissoon
    Thread

    Calibration (Internal V. External)- Clause 7.1.5.2

    Hi Everyone, I'm implementing ISO 9001:2015 (with the aim for certification) at a company that sells automotive batteries. We offer 18 months...
    Thread by: Suraiya Ramkissoon, Jun 11, 2019, 14 replies, in forum: ISO 9001:2015 - Quality Management Systems
  17. Suraiya Ramkissoon
    Post

    Application of Clause 8.5.1 control Production and service Provision

    In my experience we'd check for product conformance (which includes testing depending on the product) : - receiving - storage - dispatching -...
    Post by: Suraiya Ramkissoon, May 20, 2019 in forum: ISO 9001:2015 - Quality Management Systems
  18. Suraiya Ramkissoon
    Post

    Application of Clause 8.5.1 control Production and service Provision

    Hi everyone... just my two cents on the topic... from my understanding... ISO 9001 is a management system certification, it can be applied to...
    Post by: Suraiya Ramkissoon, May 20, 2019 in forum: ISO 9001:2015 - Quality Management Systems
  19. Suraiya Ramkissoon
    Post

    Product Recall Query

    I see your point. I will throw this out to the management team to clarify to extent of our responsibility.
    Post by: Suraiya Ramkissoon, Mar 20, 2019 in forum: ISO 9001:2015 - Quality Management Systems
  20. Suraiya Ramkissoon
    Post

    Meeting Legal Statuary and Regulatory Requirements Query

    Thanks for the feedback everyone. Much appreciated. Suraiya
    Post by: Suraiya Ramkissoon, Mar 18, 2019 in forum: ISO 9001:2015 - Quality Management Systems
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