Andy, one, you are partially correct in explaining the two stages of a Certification audit and two it is not what Rajan asks. He wants to know...
If an employee is not sufficiently competent as required by clause 7.2a and b, then clause 7.2.c calls for remedial actions (perhaps refresher...
Yes, CB auditors interpret requirements in a variety of different ways, because they can get away with it. as most clients don't have in-depth...
An interesting discussion. Here is my take on this topic: The word consideration is used at least 7 times in ISO 9001:2015. Wherever it is used,...
One way to answer Randy's question is by providing an analogy. Admittedly, there is some overlap in the relationship between QMS process...
This requirement is causing everyone a headache. Here is my take on it: Context relates to the environment, events, settings, or situations...
The following ISO website provides many useful guidance documents on the new ISO 9001:2015 standard. Take a look....
Here is my take on this topic. Clause 7.2 requires: PLAN - Determine competency requirements which your organization should determine far better...
If my memory serves me correct, "Guide 62 - General requirements for bodies operating assessment and certification/registration of quality...
A most interesting discussion! Here is my take on it: Clause 8.7.2 deals with the symptoms of n/c output whether it is a product, service,...
Consolidate the two systems into one. Use your register or log to record your n/cs and complaints and your c/a form to address them. If you have...
Since you already have global certification to ISO 9001:2008 for all your sites, I suggest the following: Do a gap analysis, as others have...
The attachment to this post addresses question 1 posed by Tony S. For question 2, whether an auditor writes up an n/c would depend on a number of...
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