Ian - you should read Cochran's "ISO 9001 2015 in Plain English". Someone on here suggested it to me and it has been very helpful.
Thank you, Eric, I totally agree. The previous company I worked for used a database to monitor nonconformity, corrective action, customer...
We use a product complaint form and it has a section with corrected action on the same form. We also record the product complaint in a register...
Thank you, Andy.
I just started working for a small company and they asks that I help with implementation of ISO 9001:2015. They purchased a template from The...
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