Thanks Andy for your reply. 1. Yes we did a 5Why with the people involved. And we do use this in our problem solving, but not on in a structured...
Yes, here we go: MAJOR 1: (Minor - single lapse, problem was not found on other Control Plans or PFMEA's): Special characteristics notation not...
As a result of our recertification audit, the same non-conformity was detected as last years minor, which turned it into a major. However it was a...
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