Malius: In a utopia everyone would follow the rules/procedures and there would be no need for a non-conformance. However, I have never worked in...
I would suggest that if the goal is to "prevent delivering non-conforming products to our customers and to better our own processes." then start...
In the scenario stated by Qualmx the employee had not made this defect in 5 years. I would consider that a robust process. However, due to...
Although I don't have an ISO text book answer I am going to take a stab at defining the intent of "Opportunity." At a quick glance opportunity is...
Don't dismiss the Human Error factor to quickly. Fatigue is something we are all susceptible to. The more fatigued we become the worse we are...
I agree with Andy's comment about "80% of accomplishing any task is planning" Abraham Lincoln was quoted as saying “Give me six hours to chop...
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I'm just looking for things that will help me better train/inform our internal auditors. They only audit a couple of times a year and therefore,...
I read your article on How Football Can Help With Auditing a Process Based QMS. I think I understand how to use the Football diagram but could...
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