It seems a simple enough question, but I'm looking for some clarity... Good Day Mr.Andy An opportunity is a set of circumstances which makes it...
Thanks Mr. Andy for clarification. The engineering design process is a common series of steps that engineers use in creating functional products...
I am struggling to see how I can appease the auditor/certification body and include 8.3 somehow into the QMS. Basically, we purchase product from...
(The organization must plan, document, implement and control processes needed to meet the requirements of the service provision) I’m stuck I...
Dear Tony s The Significant and Non significant matrix will depend on organisation and its concern towards it's activity and its concern towards...
I understand, but we don't really have anything that is really really environmental damaging but I still need to have a register and criterias to...
I'm asking about applying P.D.C.A to the actual internal audit, Nishith. How to apply "check" in particular. Check what? Checking against what?...
I have a question about Internal Audits and applying "P.D.C.A" to them. I understand "Plan", "Do", but what about "Check" (or Study if you...
We are a smallish (60 people) engineering company certified to 9001:2008. With the recent release of the new 9001:2015 standard, do our current...
Hi, I'm trying to set an approach for deciding training types when a SOP is revised. How is the best approach on that? For exasemple when a...
The observation is closed with evidence of corrective action. For this it is evident that for corrective action, date which has to be given is...
The clause 10.2 of ISO 9001: 2015 talks about Non conformity and corrective action. A documented procedure for nonconformity occurrence in-house...
Andy Lennon said: ↑ At present our company has a customer complaints procedure and I wish to introduce a separate Internal Complaints Procedure as...
As an organization, we are ISO 9001:2015 certified. We do not yet know whether we are properly addressing paragraph 4 of the standard 'context of...
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