To avoid any negative connotation with words as "complaint", "claim" or "non-conformance", we use the term "quality issue" for logging issues from...
We use a Dutch app now, called CheckBuster. It's advantage is that, once the audit / inspection checklists are made up, it is easy to do the...
Hi Mehrdad, Thanks for the info. (And sorry it took that long for me to reply...) Our company produces plastic masterbatches. Audit purpose is...
Many thanks, Andy. I 'll check it out. I don't have much (not to say any) programming experience, though...
Hello quality people! Does anybody have any experience with performing (internal) audits and / or (housekeeping) inspections with an app on...
Hi Andy, The norm does mention "non-conforming materials", so the target of it is indeed increasing the quality of whatever is sold. But, when a...
You have a point there about auditors biases. But you can't convince me that ISO 9001 is limited to product quality only. Although - of course - a...
Hi Andy, Thanks for the Welcome. Well, a customer pointed out during a customer audit that our computer systems (ERP, LIMS, ...) should be...
Hello All, How about computer systems validation for ISO 9001:2015 itself? Paragraph 8.3.4 mentions the need for retained documented information...
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