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Indicateur en termes de coût de la maintenance du parc

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by Asmaa, Jul 22, 2020.

  1. Asmaa

    Asmaa New Member

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    Bonjour,

    Nous sommes une société de BTP et le processus gestion du matériel est externalisé. le suivi et le contrôle du matériel se fait par un contrat où on confie au prestataire la réalisation des activités liées au matériel.

    Le prestataire est tenu de prendre les dispositions nécessaires pour assurer les activités de gestion du matériel, de mise à disposition du matériel et de l’achat de pièces de rechange et consommables.

    1-Gestion du matériel : (Inventaire /intervention préventive et corrective/l’étalonnage/inventaire..)
    2-Mise à disposition du matériel (Répondre dans les délais aux besoins des chantiers/Assurer le transport du matériel entre les chantiers)
    3-Achat de pièces de rechange et consommables liés à l’entretien du matériel.

    Et pour évaluer la performance du prestataire , on réalise des audits au moins une fois par an pour s’assurer du respect de ces dispositions , et il nous communique les résultats des indicateurs calculés périodiquement. à savoir (% Respect du planning de maintenance préventive et Délai de réponse à un besoin en matériel ).

    Je veux bien intégrer au niveau du contrat “gestion du matériel” un indicateur en termes de coût de la maintenance du parc. Merci de me proposer quelques indicateurs et leurs calculs.

    Merci beaucoup.
     
    Asmaa, Jul 22, 2020
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  2. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Bienvenue, Asmaa!

    Does your organization have a "service level agreement" with the service provider, detailing this:

    1-Equipment management: (Inventory / preventive and corrective intervention / calibration / inventory ..)
    2-Provision of equipment (Respond to site needs on time / Transport equipment between sites)
    3- Purchase of spare parts and consumables related to equipment maintenance.

    ??
     
    Andy Nichols, Jul 22, 2020
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  3. Asmaa

    Asmaa New Member

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    Bonjour,

    Oui il y 'a un cahier des charges de gestion du matériel ou le prestataire doit respecter tous ce qui concerne :

    - Le référencement du matériel
    - L’Inventaire du matériel
    - La maintenance corrective
    - La maintenance préventive
    - L'enregistrement des interventions dans la fiche de vie matériel
    - L'étalonnage
     
    Asmaa, Jul 22, 2020
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  4. Andy Nichols

    Andy Nichols Moderator Staff Member

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    D'accord! Are there objectives or measurement criteria specified also? For example Material inventory accuracy or the number of times inventory is "turned"?
     
    Andy Nichols, Jul 22, 2020
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  5. Asmaa

    Asmaa New Member

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    Oui ils sont spécifiés dans le cahier de charge.
     
    Asmaa, Jul 23, 2020
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  6. Andy Nichols

    Andy Nichols Moderator Staff Member

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    These are the indicators of performance. Can they be assigned a monetary value? Is this what you seek?
     
    Last edited by a moderator: Jul 23, 2020
    Andy Nichols, Jul 23, 2020
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  7. Asmaa

    Asmaa New Member

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    Oui je cherche un indicateur plus adapté et pertinent en termes de coût de maintenances exp: Indicateur coût moyen annuel de maintenance.
     
    Asmaa, Jul 23, 2020
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  8. Andy Nichols

    Andy Nichols Moderator Staff Member

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    [QUOTE = "Asmaa, post: 20919, member: 12030"] Yes I am looking for a more suitable and relevant indicator in terms of maintenance costs exp: Average annual maintenance cost indicator. [/ QUOTE]

    I'm not certain anyone else can define that for you. The cost of maintenance can be a relatively complex calculation, based on a number of related topics, including the equipment manufacturers' recommendations, the need for skilled technicians, consumables and spare parts inventories, tools and so on. Maintenance objectives play a part - if up-time and availability of (key) equipment is vital, that drives decisions of the availability of the required resources as described previously. It may be that there is nothing to do than work through these considerations for your application. Maybe a consultant with that specific expertise could provide such insights, however they are unlikely to be in this forum.
     
    Andy Nichols, Jul 23, 2020
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