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4 Basics An Auditor Needs To Ask

Discussion in 'Process Audits and Layered Process Audits' started by Andy Nichols, Apr 15, 2019.

  1. Andy Nichols

    Andy Nichols Moderator Staff Member

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    1. The requirements for the Process:

    a. Customer (CSRs where applicable)

    b. Regulatory (if applicable)

    c. Corporate

    d. ISO 9001:2015 section (or applicable standard)

    2. The Process:

    a. The inputs

    b. The activities and controls

    c. The outputs

    3. The Results

    a. Process Objective/goals(s)

    b. Process Measurement(s)

    c. Current State

    4. The Actions

    a. To improve the Process, or

    b. To correct any shortfall.
     
    Andy Nichols, Apr 15, 2019
    #1
  2. RoxaneB

    RoxaneB Moderator Staff Member

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    Ask whom?
     
    RoxaneB, Apr 15, 2019
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  3. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Who's asking?
     
    Andy Nichols, Apr 15, 2019
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  4. ncwalker

    ncwalker Well-Known Member

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    WHY is Gamora?
     
    ncwalker, Apr 16, 2019
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  5. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Whoa! Did not see THAT coming...:D
     
    Andy Nichols, Apr 16, 2019
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  6. Andy Nichols

    Andy Nichols Moderator Staff Member

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    In many ways, an auditor could ask these things of everyone, from Process Owner down. The list might be different as you get closer to the process (I wouldn't expect the operator to know the ISO/IATF/AS91XX requirements, for example) but in principle, each of the major items can apply at all levels in an organization.

    We frequently see requests for (criteria) audit checklists, which are great, however, the use of such checklists is a bit like using a grocery shopping list, without having a meal plan! You can go and get what's on the list, but end up missing items in the preparation of each meal...with the resulting waste.
     
    Andy Nichols, Apr 17, 2019
    #6
    RonR Quality Pro, ncwalker and Jennifer Kirley like this.