Correcting Audit Findings

What I mean is they treat everything as the tip of the iceberg, instead of allowing simple correction...

 

Ah. I can't speak to IATF requirements. I have been out of that standard for too long. Is the 8D in IATF requirements? Is it in customer requirements?

 

Why blame the CBs then? We get nonconformities issued if we don't follow IATF rules.

 

Hello Lindy! Welcome to the forum.

I share in your concern. If you are auditing department... Z, and you document non-conformities, I would expect Department Z to own and address those non-conformities. Otherwise, how will they ever own their procedures and their processes?

I do think you can assist and offer suggestions. However, the quality system needs to be owned by all.

Years ago at a company I worked at, they failed their first audit under ISO 9001. What the auditor observed was that top management and rank and file workers embraced the quality system, but it appeared middle management had avoided everything all together. QA had written many of the procedures; and several of them not reviewed by management. Many of the management didn't even know what was in the operating procedures; let alone what they were supposed to be doing.

The smaller the organization, the harder it is to maintain objectivity. But as a general rule the departments need to own their procedures and processes; and address non-conformities addressed during audits. Otherwise you may end up with some pretty, nicely worded procedures than no one follows or understands.