1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
Dismiss Notice
You must be a registered member in order to post messages and view/download attached files in this forum.
Click here to register.

external suppliers of non-core services

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by The Arbiter, Jun 12, 2021.

Tags:
  1. The Arbiter

    The Arbiter Member

    Joined:
    Jun 12, 2021
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    If a service is part of the product, for instance; spray painters or data storage, that we pass on to the customer, then we look at clause 8.4 "Externally provided processes, products and services" and its all part of operation, planning and control. Simples!
    BUT
    What about "selection and control" of; external trainers, cleaners or fire system testers? The closest I can find is 8.4.1 "..... is provided by an external provider". Is that right? If it goes wrong, is it the same clause? Where is the part where you review IF its not working effectively?
     
    The Arbiter, Jun 12, 2021
    #1
  2. Andy Nichols

    Andy Nichols Moderator Staff Member

    Joined:
    Jul 30, 2015
    Messages:
    5,109
    Likes Received:
    2,562
    Trophy Points:
    112
    Location:
    In the "Rust Belt"
    Welcome. Is the above part of the processing associated with the product? Ensuring conformity to requirements. If not, it's likely not part of the QMS scope
     
    Andy Nichols, Jun 12, 2021
    #2
    Oleh Haievskyi and John C. Abnet like this.