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8.4 Control of externally provided processes, products and services

Discussion in 'IATF 16949:2016 - Automotive Quality Systems' started by Diego_99atv, Jun 16, 2020.

  1. Diego_99atv

    Diego_99atv Member

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    Hello

    We have a Remote site where all the activities for Evaluation, monitor, selection are performed, regarding the 8.4 IATF,(For Raw Material).

    On my site we work with supplier services like Sorting, Tooling, Fixtures.

    This kind of services must meet the 8.4 clause?

    Thank you
     
    Diego_99atv, Jun 16, 2020
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  2. John C. Abnet

    John C. Abnet Well-Known Member

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    Good day @Diego_99atv ;
    If the "remote site" that you are referring is part of your same company/organization, then it is officially defined as a "support function".

    IATF section 3.1 Terms and Definitions defines "support function" as follows...
    * Non-production activity (conducted on site or at a remote l location), that supports one (or more) manufacturing sites of the SAME organization".

    As you can see, if this fits your scenario, then your "support function" site is NOT a supplier as defined and controlled by clause 8.4. The "support function" is instead an integrated part of your organization's processes and activities and should be handled as such.

    The "support function"(s) must be defined on your organization's scope of the QMS and will be audited by the 3rd party auditor specific to the roles/functions/"scope" of their support function.

    I hope this helps.

    Be well.
     
    John C. Abnet, Jun 16, 2020
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  3. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Are you asking, Diego, if the sorting suppliers, tooling and fixture suppliers should be evaluated? The answer is yes. They can affect product quality, but they won't need to be evaluated by the remote site or to the same criteria. You get to decide who and how these types of supplier are selected, evaluated and monitored.
     
    Andy Nichols, Jun 16, 2020
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  4. leyladonmez

    leyladonmez Member

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    Hello,

    Internal auditor adviced us to make a process for 8.4.2.2, what can we show for this item?
     
    leyladonmez, Jul 14, 2020
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  5. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Auditors shouldn't be advising anything. What made them say such a thing? (What is 8.4.2.2?)
     
    Andy Nichols, Jul 14, 2020
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  6. leyladonmez

    leyladonmez Member

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    "The necessity of developing and controlling suppliers' compliance with the legal requirements of the country of customer dispatch has been observed." auditor said this. in which way do we control this issue. I thought that IMDS records can be shown.
     
    leyladonmez, Jul 14, 2020
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  7. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Have you determined that there are any related regulations etc applicable? Please be aware that an auditor who simply reads a requirement but doesn't know what it means, isn't doing a good job. Management must decide if this clause is applicable. You wouldn't allow the end of line inspector to dictate to a designer what must be included in a product. So, don't allow auditors to dictate similar.
     
    Andy Nichols, Jul 15, 2020
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  8. leyladonmez

    leyladonmez Member

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    Yes you are really right. We mustn't allow auditors to dictate us. So you say that if your management decides that we will meet this item with IMDSs etc., auditor can say nothing.
     
    leyladonmez, Jul 17, 2020
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  9. leyladonmez

    leyladonmez Member

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    I didn't see any regulation about this item. Only thing that I think is REACH rules, not using banned materials etc.
     
    leyladonmez, Jul 17, 2020
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