How to find and document opportunities for ISO 9001

Hello

I am very confused with documenting opportunities. We are comfortable with risks management but I am not sure how to identify and moreover document the opportunities.
Do I need to maintain everything that we do for risk to opportunities? I mean, Opportunity, action plan, responsible person, estimated date of completion etc?

Kindly help

 

Good day @Sameer Navare and welcome to the site.

Remember the "interested parties" and "internal and external issues" you identified back in clause 4? Let's assume some of those items are...
Customers: On time delivery. Conforming product
Share holders: A positive return on investment
Community: Safe place to live and play.

Now, consider what risks (and opportunities) will cause you to NOT meet those requirements OR improve upon how you meet those requirements.

Usually, "opportunities" will be a force outside of the organization. For example, maybe you learn that your biggest competitor is going out of business. That would be an opportunity specific to providing a return on investment to your shareholders.

Yes, it is indeed usually easier to identify risks than opportunities. You must at least show that you've reviewed the potential for any opportunities and the results of that review

Hope this helps.

Be well.

 

The approach I defined was:

Simply, an opportunity is an improvement, so I decided. That if an opportunity is detected, is evaluated, if is worth the effort, is approved.
They are called improvement projects.
Also any improvement which doesn’t came from 6.1 , is also added to the improvement projects.
I have a master list of improvement projects, where I do the follow-up.
Hope this helps

 

I agree with you, that is the reason Is evaluated before approved, if there is a risk of not getting the benefit (improvement) is not authorized.

 

How you document the risks and the actions to address the risks can be the same with the opportunities. If you consider risk as something that can "adversely affect" the achievement of an intended result, opportunity is, then, something that can "beneficially affect" the achievement of an intended result. Once identified, both risks and opportunities should be addressed by the actions you deemed appropriate to ensure the achievement of the intended results.

 

Thank you everybody for your valuable responses and comments.

 

Yes. I am aware about SWOT though not about PEST. But still I am not clear if I am thinking about some opportunities, how to document them?

 

Risk and opportunities are recommended to be found at strategic and operational level.m,gaining new customers, businesses in other country (strategic) and to raise machine capacity, operator operational